Mexican opal, gold and silver handcrafted by artisans · Tradition, culture and exclusivity

Privacy Policy

At Opal & Co, your privacy is very important to us. This Privacy Policy describes how we collect, use, store, and protect your personal information when you visit or make a purchase from our website.

By accessing or using our website, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

When you interact with our website, we may collect the following types of information:

Personal Information

  • Full name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment information (processed securely by third-party providers)

Automatically Collected Information

  • IP address
  • Browser type and device information
  • Pages visited and interaction data
  • Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Communicate with you regarding purchases, inquiries, or customer support
  • Send transactional emails (order confirmations, shipping updates)
  • Improve our website, products, and services
  • Prevent fraud and ensure secure transactions
  • Comply with legal and regulatory obligations
  • With your consent, we may also send you marketing communications. You can unsubscribe at any time.

3. Cookies

Our website uses cookies to enhance your browsing experience, analyze traffic, and personalize content.

You can choose to disable cookies through your browser settings; however, some features of the website may not function properly.

4. Sharing Your Information

We do not sell or rent your personal data.

We may share your information with trusted third parties only when necessary, such as:

  • Payment processors
  • Shipping and logistics providers
  • Website hosting and analytics services

All third parties are required to protect your information and use it solely for the purposes specified.

5. Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, or disclosure.

While no system is completely secure, we follow industry best practices to safeguard your data.

6. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you
  • Request corrections or updates
  • Request deletion of your personal information
  • Withdraw consent for marketing communications

To exercise any of these rights, please contact us using the information below.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us:

Opal & Co
Email: contact@opalandcoo.com
Website: opalandcoo.com